PRIVACY POLICY
This Privacy Policy describes how SnowGuard ("we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase from our website.
Information We Collect
When you place an order or interact with our store, we may collect:
- Name, email address, phone number
- Shipping and billing address
- Payment information (processed securely through our payment provider)
- Order history and browsing behavior on our site
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your order, shipping, and customer support requests
- Send marketing emails and promotions, only if you've opted in
- Improve our website, products, and customer experience
- Prevent fraud and ensure secure transactions
Sharing Your Information
We do not sell your personal information. We may share your data with trusted third parties only as needed to operate our store, including:
- Payment Provider — to process payments and prevent fraud
- Shipping Provider — to deliver your order
- Marketing Tools — to send order updates or promotional emails, if you've subscribed
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You can manage or disable cookies through your browser settings at any time.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us using the information below.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100 percent secure.
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
support@getsnowguard.com